Last weekend I had the pleasure of coming home from my university to celebrate my mom’s birthday a bit early. Not only did this quick trip gave me a chance to see my family, but I also got to experience Mosaic Global Transportation’s quality service first-hand.
Once I landed in San Francisco, I turned my phone back on, only to be welcomed to The Bay Area with a friendly “Good Morning!” text message from my chauffeur letting me know her name, phone number and that she was right outside to pick me up.
Getting into the car, I was immediately impressed by the high level of service. The car was clean with the passenger seat pushed forward to give me extra leg room – Something that was lacking on the plane I just stepped off of. She navigated the early morning commute traffic and got me home safe and sound in no time.
On the tail-end of my trip, I received a text message from Mosaic Global Transportation’s HQ, confirming that my chauffeur, Mark, was on his way and provided me with his phone number in case I needed to reach him. However I never needed to use it because he was there 15 minutes early, ready to take me to the airport.
A couple hours later, I landed at LAX airport. I was greeted by Gregory who was fully prepared for my arrival with a sign and a luggage cart. I was absolutely blown away by the way that he exceeded the ‘normal’ duties that a chauffeur would have and provided me with more than I even needed.
On the drive back, he offered me bottled water, asked if I had a radio station I’d prefer to listen to and promptly dropped me back on campus.
This level of service completely changed my travel experience. Getting from point A to point B was more than just a necessary part of my weekend, but was actually an enjoyable part of it. My time spent at home with my family was so great – A weekend like that deserved the high level of service that Mosaic Global Transportation provides.